Privacy Policy
Effective Date: January 15, 2025
SalesLead.ai, a product of Seacoast Consulting Group LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (“Services”). Please read this policy carefully to understand our practices.
1. Information We Collect
1.1 Information You Provide to Us
Account Information: When you register for our Services, we collect information such as your name, email address, phone number, company name, and billing details.
Communication Data:
Any information you provide in correspondence with us, including emails, chat messages, or calls, may be collected.
1.2 Information We Collect Automatically
Usage Data:
We collect information about how you interact with our Services, including IP addresses, browser type, operating system, and referring URLs. We do not sell consumer data.
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.
Voice and SMS Data:
As part of our Services, we may record and analyze voice interactions and SMS communications for data validation and appointment scheduling.
1.3 Information from Third Parties
We may collect information about you from publicly available sources, business partners, or third-party vendors to supplement our data.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services:
Deliver, operate, and improve our Services, including AI-driven data qualification and scheduling.
To Communicate:
Respond to inquiries, send updates, and provide customer support.
To Ensure Compliance:
Verify compliance with laws such as the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and Do Not Call (DNC) regulations.
To Improve Our Services:
Analyze usage patterns to enhance performance and develop new features
To Protect Against Fraud:
Detect, prevent, and address security threats or unauthorized access.
To Meet Legal Obligations:
Comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
3.1 With Service Providers
We may share your information with third-party vendors who provide services on our behalf, such as payment processors, data analytics providers, and communication platforms. We do not sell your information.
3.2 With Business Partners
Your information may be shared with our business partners as part of providing the Services you request.
3.3 For Legal Compliance
We may disclose your information:
To comply with legal obligations, court orders, or governmental requests.
To protect our rights, privacy, safety, or property, and that of others.
3.4 In Business Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Your Privacy Rights
4.1 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights:
Access and Portability:
Request access to the personal information we have collected about you.
Deletion:
Request the deletion of your personal information, subject to certain exceptions.
Opt-Out:
Opt-out of the sale of your personal information.
To exercise your rights, please contact us at
Email: [email protected]
Phone: (603) 513-2180
Mailing Address:
Seacoast Consulting Group LLC
16 Runaway Road
Newfields, NH 03856
4.2 General Data Protection Regulation (GDPR)
If you are in the European Union, you have the right to:
Access, correct, or delete your personal information.
Restrict or object to data processing.
Data portability.
For GDPR-related requests, contact
Email: [email protected]
Phone: (603) 513-2180
Mailing Address:
Seacoast Consulting Group LLC
16 Runaway Road
Newfields, NH 03856
5. Data Security
We implement technical, administrative, and physical safeguards to protect your information. However, no security measures are foolproof, and we cannot guarantee the security of your data.
6. Retention of Information
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Cookies and Tracking Technologies
We use cookies and similar technologies for functionality, analytics, and marketing purposes. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date.” Your continued use of the Services constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: (603) 513-2180
Mailing Address:
Seacoast Consulting Group LLC
16 Runaway Road
Newfields, NH 03856