Recover abandoned carts without discounting them away.
CART is the sales concierge for hesitant shoppers. It texts within 15 minutes, answers what is stopping them, and finds the upsell. We run the infrastructure. You keep the revenue.
recovery rate
reply rate
vs. standard flows
Thank you, Emma!
Harbor | Pine
Up to $260B in lost orders is recoverable at checkout.
Cart abandonment isn't a glitch in your store. It's the default outcome of checkout, and it has held near 70% for over a decade.
Three kinds of hesitation, and what CART does about each one.
A surprise cost shows up at checkout
Shipping, tax, or fees push the total higher than the shopper expected, and they close the tab rather than accept it.
They weren't ready to buy yet
Browsing, comparing, or just thinking it over. Most recovery flows fire once and move on, so the intent goes cold.
One unanswered question got in the way
Sizing, fit, ingredients, dosage, whether it'll actually work for them. Nobody was there to answer it, so they left instead of guessing.
Revenue happens in moments. Capture them automatically.
CART fires within 15 minutes of abandonment, while intent is still active.
CART is managed revenue execution infrastructure for moments of hesitation.
Short for Conversational Automated Revenue Technology, CART is built by SalesLead.ai to recover revenue that would otherwise be lost at checkout. It's purpose-built for the US SMS channel and US-based Shopify stores, where conversational recovery has the highest leverage.
CART acts as a sales concierge for cart abandoners. When a shopper hesitates at checkout, it starts a real, two-way SMS exchange, not a scheduled blast.
How it runs and who manages it
Abandoned Cart Recovery is our first Revenue Engine running on it, live today.
It runs alongside your existing Klaviyo email flows rather than replacing them. Operations are fully managed by SalesLead.ai.
Most SMS apps hand you a dashboard and expect you to run the program yourself. CART is the opposite: our revenue execution team configures and tunes it, AI monitors every conversation and escalates to our team in real time, and the same infrastructure scales into new Revenue Engines as your program grows.
Tone, personality, discount logic, and escalation paths are yours to set. You approve how CART sounds and when it hands off to a real person, we handle the day-to-day execution.
Every hesitation, answered.
Running a flow isn't recovering the revenue.
A DIY app or a timed flow checks the box, then leaves the work with you. It fires on a schedule, can't read a reply, and needs someone to run it. Recovery comes from the conversation and the team behind it.
One message, unanswered. Or a conversation that closes, and upsells.
Same shopper, same hesitation. One approach fires a discount and moves on. The other resolves the objection, and finds the upsell the discount would've buried.
One infrastructure. One data layer. A growing set of engines.
Most brands stitch together a different tool for every stage of the funnel. We call the alternative Revenue Execution as a Service: CART is the infrastructure, and Abandoned Cart Recovery is the first engine running on it.
The Numbers Behind CART Recovery
| Metric | CART | SMS Flows | Email Flows |
|---|---|---|---|
| Open rate | 90%+ | 90%+ | 20–30% |
| Incremental recovery rate | 10–15% | 2–4% | 2–5% |
| Conversation type | Two-way AI dialogue | One-way, automated | One-way, automated |
| Resolves hesitation via | Conversation, no discount needed | Discount code | Discount code |
| Who manages it | SalesLead.ai, fully managed | You or your team | You or your team |
| Avg. cost per engaged cart | $0.55 – $1.00 per engaged cart | Subscription + per-message fees | Subscription + per-message fees |
Calculate Your Recovery Potential
See what CART could recover, based on your order volume and AOV.
See your estimated recovery in 10 seconds Enter your AOV and monthly orders to get a projected ROI. Open the Calculator
Proof First. Commitment Later.
Run CART on your store for 250 carts or 30 days, $0 charged, before you commit to anything.
Connect
CART integrates with your Shopify store. No dev work required. We handle A2P registration and configuration, operating within SalesLead.ai's compliance framework.
Run
CART engages your next 250 abandoned carts, or your first 30 days, whichever comes first, via conversational SMS. Any existing cart-recovery SMS flow is paused for a clean comparison.
Measure
Every recovery, response rate, and revenue dollar is tracked.
Decide
Expand to full deployment, adjust, or walk away from the trial at no cost.
Pay Per Interaction. Costs Drop as You Scale.
You only pay when CART actively engages a shopper. Averages ~5 interactions per engaged cart. No minimum volume. Month-to-month, cancel with 30 days notice.
How CART Fits Into Your Stack
Built on Shopify-native events and managed messaging infrastructure.
- Cart abandonment detected
- Checkout session identified
- Intent-aware activation
- Objection handling
- Discount-free resolution
- Real dialogue
- Checkout guidance
- Recovered revenue
- Margin preserved
- Increased AOV when possible
Built on Enterprise-Grade Infrastructure Direct Shopify integration, read-only access, and load-balanced architecture built for concurrency.
Storefront & checkoutReal-time data layer · SOC 2 Type IIAI agent
OrchestrationWhat You Need to Know
What is abandoned cart SMS recovery?
How long does it take to go live?
What Shopify tiers qualify, and is there a minimum volume?
How does agency integration work?
How does CART work with my existing Klaviyo flows?
I already use Postscript, Attentive, or another SMS tool for cart recovery. Does CART conflict with it?
Does CART have write access to my Shopify store?
What does "conversational AI" mean in practice?
Is CART real-time?
Why does CART use local numbers instead of an 800 number?
Do shoppers know they're interacting with AI?
Who operates and manages CART?
Do I need to manage this myself?
Is CART built entirely in-house, or does it leverage other platforms?
Your Recommendation, Backed by Proof, Not Promises
For 25 years in enterprise, I watched companies leverage massive resources to give customers the highest-touch experience: real attention at the moments that mattered. Sixteen of those years I spent working alongside managed services, watching what high-touch actually delivers when it's done right. That's not theory to me. I've seen the retention numbers, the loyalty, the difference it makes when someone shows up at the right moment.
Ecommerce brands can't come close to matching that, so their customers get a follow-up email an hour or more later, maybe.
That gap is what CART exists to close.
If you want to talk through whether it fits your store, let's chat.
Ready to Run Your Revenue Proof?
250 engaged carts. Your store. Your shoppers. Your data. We run it so you don't have to, configuring, monitoring, and optimizing every conversation. You decide what happens next.
Book a Revenue Proof Call →